How to order Zona Clothes


		shopping is easy
		expert customer service
		guaranteed satisfaction
		when to expect delivery

Fabric Swatches
If you would like to see our fabrics for yourself, please give us a call at the shop during our store hours. Let us know what fabrics and colors you are interested in and we will send swatches to you.
1-800-987-1151.

Shopping is Easy

Zona Guarantee
We want you to be totally delighted with your Zona Clothes and we offer you this guarantee. If you are not completely satisfied, you may return your unworn purchase within ten days for a full refund, exchange or credit.

About our Hand-Dyed Colors

Scarves

We garment dye using fiber reactive dyes, which ensures the best quality, but causes some variation from one dye load to another. Because of this we suggest you order matching outfits at the same time. Even then, some fabrics will vary slightly in color and might not be a "perfect" match. We do everything possible to assure that the final product is of the quality you 'd expect. As always, machine wash hand-dyed garments separately the first few times, until all the excess dye is rinsed out.

By Phone
Call 1-800-987-1151. Zona Clothes personnel are available to take your order and answer any questions concerning our products during our regular store hours Monday-Saturday 10:30-5:30 PST.

By Mail
Just print out and complete the order form and enclose your check, money order or credit card number and mail it to

Zona Clothes
1416 Willamette St.
Eugene, Or. 97401

If you are not certain which size is best for you, please call us or e-mail us and we'll be glad to help you.

Payment Options
We accept Visa, Mastercard, Discover and American Express cards.

Expert Customer Service

Our Knowledgeable staff is here to answer any questions you may have regarding product availability, delivery, or order status. Our goal is to make you happy with every purchase, so if for any reason you're not, please contact us and give us the opportunity to make things right.

Guaranteed Satisfaction

Returns are Simple
If the clothes aren't what you were hoping for, or expecting, just give us a call or e-mail and let us know what you are and are not keeping. We don't charge your for anything until we hear back from you.

When to Expect Delivery

Zona Clothes is a small company in Eugene, Oregon. We are unique in that we manufacture every item you see in our catalog. We produce and dye our garments in correlation to your order, and this requires a 2 to 6 week delivery time. We can usually get orders filled in about 2 weeks, but orders with multiple colors will take the longer time frame. You will be notified by e-mail of any delay longer than 30 days. We ship via US mail. For special delivery, see Rush Shipments.

Delivery Information
To get your merchandise to you as quickly as possible, your order will be shipped, as it becomes available. (There is no additional cost for multiple shipments) Our nonrefundable shipping and handling charges are billed one time, for the entire order when your initial shipment is sent. Merchandise charges will be made to your credit card only as the items are shipped.

Rush Shipments
If you need your garments by a specific date, we can ship using 3 day, 2 day or next day delivery. Some items need time to be dyed: therefore, rush shipping only reduces travel time. Call us for information on the additional charges.



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